Can empathy skills be
taught? Can you develop your emotional intelligence and empathic capacities and
increase trust and builds bonds?
People are born with
general emotional intelligence that will determine their potential for learning
emotional competencies. Research shows
that if EI competencies can be improved, then they are sustainable! Older people show higher
levels of empathy, suggesting that empathy may be learned through life
experience. The more situations you
experience, the easier it will be for you to emphasize with others and “put
yourself in their shoes”.
So, while IQ is
very much fixed…..EI can be improved with the right motivation!
Tips to
improve your Emotional Intelligence:
Ask
people questions about their lives, interests, hobbies, their challenges, their
families, their aspirations!
Pay
attention not only to verbal cues but also to body language. It can say so much
more!
Listen
without judging. Tricky…but so important.
Use
active listening; double check the meaning of what another person is saying by
paraphrasing.
Don’t
interrupt. Don’t change the subject. Let
the person talk….and you listen!
Be
fully present with body and mind. Never
multi-task! Don’t read e-mails, take calls or think of something else.
Encourage
people to speak – especially the quiet ones.
Grow
in your emotional intelligence skills! Always!
Learn more about Emotional
Intelligence and Empathy and how you can be more successful using these
valuable tools…with HorsePower!
For more information about Emotional Intelligence and other topics, contact me at
http://www.betticoffeypresents.com/contact-betti.html
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